Terms of use

Last updated August 26, 2026

1. What this document covers

These terms govern the use of the Lipsis app, the web workspace for nutritionists and the website lipsis.app (together, the “Service”). The Service is provided by Quantrol LLC, identification number 405580250, registered address: 2 Givi Kartozia St., apt. 47, Saburtalo district, Tbilisi, Georgia (“we”, “Lipsis”). By registering or using the Service you agree to these terms and to the privacy policy. If you do not agree, please do not use the Service.

2. What Lipsis is

Lipsis is a platform for keeping a food diary and for nutritionists to work with their clients. A client gets an app with a diary, photo-based dish recognition, calorie counting, recipes, tasks and chat. A nutritionist gets a workspace where they see the diaries, progress and plan adherence of the clients who have connected them, create plans and tasks, and approve meals.

3. Your account

• The Service may be used by people aged 18 and over.
• Signing in to the Service uses an external account (Google, with Apple, Telegram or a phone number to follow). You are responsible for the accuracy of your account details and for access to that account. Tell us if you suspect unauthorized access.
• One person — one client account. A nutritionist may use one workspace for all of their clients.
• You can delete your account at any time — see “Delete your account”.

4. Roles: client, nutritionist and Lipsis

Nutritionists are independent professionals who use the Service as a tool. They are not employees or representatives of Lipsis. The relationship between a client and a nutritionist (consultations, their price, the content of recommendations) arises directly between them; Lipsis is not a party to that relationship and is not responsible for the content of a nutritionist's recommendations.

A nutritionist using the Service undertakes to: hold the qualifications their activity requires; process clients' data only to work with them and in accordance with the law; not pass clients' data to third parties without their consent; not use the Service for medical diagnosis or treatment unless entitled to do so.

A client connects a nutritionist themselves (via a link, a code or by confirming an addition) and can disconnect them at any time in the App's settings.

5. Not a medical service

6. Photo recognition and calculations

Dish recognition and portion estimates are produced by artificial intelligence and are estimates. They can be wrong — about the name of the dish, the portion weight, the calories and the ingredients. Check the result and correct it by hand if it does not match reality. Calorie targets are calculated with generally accepted formulas from the data you enter and do not account for individual medical circumstances.

7. Pricing

At the time of publication of these terms the Service is free. We may introduce paid plans for nutritionists or individual paid features. We will announce paid features at least 30 days in advance; free features you already use will not become paid without notice. In-app purchases go through Google Play or the App Store and are also subject to their rules, including refund rules.

8. Your content

Photos, entries, messages and other material you add to the Service remain yours. You grant us a non-exclusive right to store, process and display this content to you and to the nutritionist you have connected — to the extent needed for the Service to work. We do not use your photos or entries for advertising and do not publish them.

By adding content you confirm that you have the right to do so and that it does not infringe the rights of others.

9. What is not allowed

• Using the Service for unlawful purposes, including promoting eating disorders.
• Uploading other people's personal data without their consent.
• Attempting to access other people's accounts, circumventing restrictions, interfering with the Service, or scraping data automatically.
• Impersonating another person or presenting yourself as a nutritionist without the relevant qualifications.
• Copying, selling or reselling the Service or any part of it.

10. Intellectual property

The Service, its design, code, the Lipsis name and logo belong to us and are protected by law. We grant you a personal, non-exclusive, revocable licence to use the App and the Workspace in accordance with these terms.

11. Availability and changes to the Service

We aim to keep the Service running without interruption but cannot guarantee it: maintenance, outages and dependence on third-party providers are possible. We may change, add and remove features. We will give advance notice of material changes that reduce what you can do.

12. Liability

The Service is provided “as is”. To the maximum extent permitted by law, we are not liable for indirect losses, lost profits, or the consequences of nutrition and health decisions made on the basis of the Service's data or a nutritionist's recommendations. Our total liability to you is limited to the amount you paid us for the Service in the preceding 12 months, or, if you paid nothing, to the equivalent of 100 euros. Nothing in these terms limits liability that cannot be limited by law, or deprives you of rights guaranteed by the consumer protection law of your country.

13. Termination

You may stop using the Service and delete your account at any time. We may suspend or close an account for a breach of these terms, with notice to you where possible. When an account is closed, data is deleted as described in the privacy policy.

14. Changes to these terms

We may update these terms. We will notify you of material changes in the App or by email at least 14 days in advance. By continuing to use the Service after changes take effect, you accept the updated terms.

15. Governing law and disputes

These terms are governed by the law of Georgia. We suggest resolving disputes by negotiation first — write to support@quantrol.ge. If no agreement is reached, the dispute is heard by the courts of Tbilisi, Georgia, unless mandatory law in your country provides otherwise.

16. Contact